Terms of Service

Introduction

Welcome to Shapiful ("Service", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our cloud-based platform for designing and generating 3D-printable labels and objects. By using our Service, you agree to these Terms. If you do not agree, you may not use the Service.

Our company operates under the laws of Sweden and complies with the General Data Protection Regulation (GDPR) and other applicable European Union regulations.

Eligibility

You must be at least 18 years old or have the legal capacity in your jurisdiction to enter into these Terms. By using the Service, you represent that you meet these requirements.

Accounts

  • To access certain features, you may need to create an account.
  • You agree to provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  • You may use Google authentication or other third-party integrations at your discretion.

Acceptable Use

When using our Service, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload, share, or generate content that infringes intellectual property rights, is harmful, or unlawful.
  • Attempt to reverse-engineer, hack, or disrupt the Service.
  • Use the Service to produce harmful, defamatory, or discriminatory models.

We reserve the right to suspend or terminate accounts that violate these Terms.

Service Features

The Service provides tools to:

  • Design and generate 3D-printable labels and objects.
  • Import existing STL files and overlay text, braille, or QR codes.
  • Export 3D models in supported formats for additive manufacturing.
  • Use built-in parametric shapes and customization options.

We may update, add, or remove features at any time without notice.

Intellectual Property

  • All intellectual property rights in the Service, including software, design templates, and documentation, remain our property or that of our licensors.
  • You retain rights to the content and 3D models you create or upload, except for license rights you grant to us as described below.

License You Grant Us

By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to process and store your uploaded content solely for the purpose of providing the Service. We do not claim ownership of your designs.

Third-Party Services

The Service may integrate with third-party tools (e.g., Google authentication). We are not responsible for the terms or practices of third-party services.

Payments and Subscriptions

  • Some features may require a paid subscription.
  • Pricing and payment terms will be displayed before purchase.
  • Payments are processed through secure third-party providers.
  • Unless otherwise stated, subscriptions renew automatically unless canceled prior to the renewal date.

Data Protection & Privacy

  • We process personal data in accordance with GDPR and Swedish law.
  • Our "Privacy Policy" explains how we collect, use, and protect your personal data.
  • You have rights under GDPR, including access, rectification, erasure, data portability, and restriction of processing.
  • You may contact us at any time to exercise your rights.

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or that exported 3D models will be suitable for a specific purpose.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim relating to the Service shall not exceed the amount paid by you to us in the 12 months preceding the claim.

Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or applicable law. You may stop using the Service at any time.

Governing Law & Dispute Resolution

These Terms are governed by the laws of Sweden and applicable EU law. Any disputes shall be subject to the exclusive jurisdiction of Swedish courts.

Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes indicates your acceptance of the new Terms.

Contact

If you have any questions about these Terms, please contact us at: